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Example workflows

How chain-of-custody tracking works in practice

Illustrative scenarios based on common MSP, warehouse, and repair workflows. These are examples — not named customer case studies or testimonials. Metrics are representative until approved customer stories are published.

Illustrative case

IT MSP · Mumbai MMR

Multi-vendor laptop repairs

Challenge

Client devices moved across OEM and local repair partners with status updates stuck in WhatsApp.

Approach

Centralized QR dispatch/receive with photo proof and vendor roles.

Outcome

Fewer “where is the device?” tickets during client reviews; clearer custody for QBRs.

QR scan Vendor roles Photo proof

Illustrative case

IT warehouse · Pune

Quarterly physical verification

Challenge

Shelf counts lagged finance close; ghost assets appeared late in the cycle.

Approach

QR inventory plus audit-friendly expected vs found workflows.

Outcome

Faster shelf counts and earlier flags on missing or unexpected assets.

QR inventory Audit mode Exports

Illustrative case

Repair vendor network

Inbound / outbound custody

Challenge

Accessory and condition disputes when devices returned to the MSP warehouse.

Approach

Receive scans with condition notes and optional photos on inbound/outbound.

Outcome

Clearer handoff proof reduced accessory disputes on return.

Receive confirm Condition notes Photos

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If you become an AssetGo customer and want a named case study, email info@assetgo.in — we’ll only publish what you approve.

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